Digital transformation refers to the process of using digital technologies to fundamentally change how a business operates and delivers value to its customers. It involves leveraging digital tools, technologies, and strategies to enhance existing business processes, create new business models, improve customer experiences, and drive organizational efficiency. Digital transformation is not just about adopting new technologies; it often involves a comprehensive rethinking of business operations, culture, and strategies to fully realize the benefits of the digital age.

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Paul O'Brien Answered question August 7, 2023